PRIVACY AND SECURITY POLICY

www.renavie.com.tr may be visited without sharing personal information. Visitors may obtain information about products and services on the website, review content and benefit from the services offered. If the User shares information belonging to them, such information shall not be shared with third persons or organizations unless explicit consent has been obtained or a legal obligation arises. The shared data is protected within the framework of high security and confidentiality standards. For details regarding the processing of personal data, the Privacy Notice should be reviewed.

Information may be entered through the forms available on www.renavie.com.tr within the scope of product and service applications and purchase transactions. Unless user approval is obtained, the information entered shall not be transferred to third persons, institutions or organizations outside the purposes specified in the Privacy Notice or except in cases of legal obligation.

If links to other websites, advertisements, banners, redirects or similar content are provided through the website, the data use, ethical principles, privacy practices, content and service quality of the relevant third-party websites are their own responsibility. www.renavie.com.tr and the Company shall not be responsible for any material or moral losses that may arise on linked third-party websites.

Customer information may be shared with authorized authorities only if duly requested by official authorities and if mandatory legislation in force imposes an obligation to disclose such information. As a rule, only the relevant user may access the information entered into the system by the User, and such information may also be updated only by the relevant user.

From time to time, updates, developments and improvements may be carried out in order to increase the quality of systems and services. Accordingly, it may also be necessary to make changes to the Privacy and Security Policy. The Company reserves the right to make changes to the content of the text at any time. Continued use of the website after the updated text has been published on the website shall be deemed acceptance of the relevant changes.

The website, affiliated companies, partners, employees, officers, managers or representatives cannot be held liable, except for mandatory cases arising from the applicable legislation, for direct or indirect damages, incidental damages or consequential damages connected with the collection, use, transfer, processing or storage of personal data that may arise as a result of access to or use of the website.

The Company shall not be responsible for direct or indirect damages and expenses that may arise due to errors, interruptions, delays in data transmission, computer viruses, line failures, system failures or similar reasons that may occur during the use of the website.

All copyrights and intellectual and industrial property rights over all information, content, visuals, designs, brand elements, arrangements and materials on the website belong to the Company. Unless written permission is obtained, all or part of the website content may not be used, reproduced, published or transferred to another website or medium.

Although the Company takes the necessary information security measures, if personal data is damaged or accessed by unauthorized persons as a result of attacks against the Company’s systems, the Company shall inform the relevant persons and, where necessary, the Personal Data Protection Board as soon as possible and take the necessary measures.

Users who wish to obtain more information about privacy and security practices may contact the Company through the Company’s communication channels.

Payment Security

Payment transactions are carried out within the framework of the security standards provided by the payment infrastructure used. In the payment system, technical and administrative measures in accordance with industry standards are applied in order to protect card data and ensure that payment transactions are carried out securely.

Fraud Prevention

Various control and verification mechanisms may be used against the risk of fraud in online payment transactions. Suspicious transactions may be reviewed within the scope of risk rules and security filters; where deemed necessary, the payment transaction may not be approved or an additional verification process may be applied.

Card Security

In order to protect card information, secure payment page infrastructure, encrypted data transmission and technical measures in accordance with the relevant security standards may be used. In this way, it is aimed to provide users with a safer transaction experience during payment.

Security Measures Applied in the E-Commerce System

1. Firewall

Firewall technologies are used to protect the system infrastructure against external interventions.

2. SSL Certificate

Data communication between the website and the User is protected through encryption technologies. SSL helps ensure the secure transmission of data shared by the User.

3. Encryption Practices

Additional encryption and security methods may be used in areas deemed necessary in order to protect payment and user data.

If you wish to submit questions, update information or contact the Company regarding this Privacy and Security Policy, the following channels may be used:

Email: [email protected]

WhatsApp Support Line: +90 555 067 63 58